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New hours at the Pass Herald

Lisa Sygutek

Jun 7, 2023

Effective next week our office hours will be Monday to Thursday from 1 to 4 p.m.

Things have changed here at the Pass Herald since COVID. 

We don’t typically get a lot of people in the office and that became even more pronounced since the pandemic.

I was really surprised at how well we performed when the office was closed. It reiterated to me that most of our business is done through emails, and in some instances, phone calls. 

When people come into the office it is usually when they want to visit with me, mostly regarding my role as a councillor in the community, not as the publisher of the newspaper.

I don’t mind having an open-door policy when it comes to Council, being here at the Pass Herald, yet very few of the people who come in here want to discuss business-related issues.

Post pandemic we have been keeping statistics here at the paper. We average around five people per week, and at least three quarters of them are here to discuss Council. 

We are a small but mighty group of workers. We run this office on two people. I have quite a few part-time and contract workers, but only really Nick and I in the office. 

This brings me to the crux of this editorial. I have seriously thought of running the paper remotely. It really is apparent that we aren’t a public placed business. I’ve done the cost/benefit analysis of whether I need a brick-and-mortar business and have decided that I really don’t. However, I really don’t want to give up our presence on main street. A vibrant community also has a vibrant downtown core and I truly believe our sign on the front of this building is part of that community sense.

As a compromise we have decided to adjust our hours here at the paper. Right now, we are only doing it throughout the summer, but depending on how it works we may carry it on this fall.

So, effective next week our office hours will be Monday to Thursday from 1 to 4 p.m. You can get a hold of us here at the office through email. I check it regularly. I work varied hours here at the paper, if I’m in on “off” hours I’ll most likely have the doors open sign turned to open, but just to be clear, our set hours are set throughout the summer.

In this industry we don’t really run on set hours, news happens 24 hours a day. If you have something you want us to cover, or an event you want some press for just contact us at our emails. 

For anything news related contact Nick at

For anything ad related contact Tina at

For everything else contact me at or call my cell at 403-563-8814.

I’m excited for this new chapter at the Pass Herald. I really like running and enjoying my mornings and now I can do so without guilt.

I’ve worked long hard hours my entire life at the Pass Herald. I now have technology and incredible staff here to help me, making my life a lot easier.

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